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TRANS-2062 - USA (California) - Transcription Services - Deadline June 1,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-2062

Government Authority located in California; USA based organization looking for expert vendor for transcription services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide qualified and experienced transcription professionals to create certified transcripts on an as-needed basis.
- Upon agency’s request, contractor will produce compressed transcripts, transcript vocabulary listings, and ASCII disks of transcripts.
- The content of all materials given to contractor are highly confidential and contractor agrees to protect the confidentiality of all hearing records regardless of form or medium, and the written transcript(s) thereof. Any violation discovered in this area shall be subject to legal action and contract termination.
- Transcripts will consist of a minimum of twenty-five typed lines per page and will be prepared in accordance with title 16, California Code of Regulations (CCR), section 2473. All transcripts shall contain a witness list, exhibit list, and certification.
- Transcripts and all related documents shall meet, at a minimum, the most current version of the web content accessibility guidelines (WCAG) published by the Web Accessibility Initiative of the world wide web consortium and adopted by the U.S. Access Board.
- Contractor shall have in place procedures to provide backup for timely production of transcripts in the event that staff becomes ill, disabled or otherwise unable to produce a transcript.
- Agency shall retain ownership of all transcripts, all original material provided to contractor, all copies of original material made in furtherance of this contract, and all original and copied material.
- Contractor will return all hearing files and other supporting documents provided by agency with the completed transcript.
- A transmittal letter will accompany returned transcripts stating and describing any problems that occurred during transcription, if such problems did in fact occur.
- If there are problems with digital recordings provided by agency, such that an accurate transcript cannot be made, the contractor shall notify the agency administrative record coordinator immediately.
- All completed transcripts and respective materials returned to agency must be sealed in an envelope or carton.
- Contractor shall have procedures in place to permanently delete the agency digital recording 30 days after a transcript has been completed and accepted by agency.
(2) All the questions must be submitted no later than May 18, 2022
(3) The contract period will be for one year.

[C] Eligibility:

- Onshore (USA ONLY);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Wednesday, 1 June, 2022

Question Answer Deadline : Wednesday, 18 May, 2022

Category : Medical Transcription and Others

Country : USA

State : California

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