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TRANS-2050 - USA (Florida) - Closed Captioning Services - Deadline May 13,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-2050

Government Authority located in Florida; USA based organization looking for expert vendor for closed captioning services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide closed captioning services
a. Contact the successful quoter to establish and schedule dates and times for real-time closed captioning service for various meetings.
b. Publish a list of Commission Meetings for the current year, and any other meetings that are known to require captioning services. In addition, the County may call or e-mail requests for service at any time.
c. Provide the iCap access code for the web portal, a captioning encoder and network connectivity from the encoder to the web portal for real-time captioning of Commission meetings, and other televised meetings, as required. The network connectivity will provide sound track feed to the successful quoter captioner to receive audio and enable the return feed of the captioning transmission.
d. Order on an as needed basis.
- The successful quoter shall:
a. Provide real-time closed captioning of Commission meetings, other televised meetings, forums, live events and Emergency Management briefings as required, utilizing successful quoters real-time steno captioning hardware and software. Meetings requiring real-time closed captioning services shall vary in length and time with unknown duration and will originate at various locations within Palm Beach County.
b. Be required to complete a connection test approximately 15 minutes before the beginning of each meeting or captioning session and confirm via e-mail or telephone to designated County staff to ensure the connection is established with County equipment.
c. Have the ability to provide real-time captions for concurrent meetings or events originating from different locations.
d. Provide a PDF and a Microsoft Word compatible, or other ASCII, unedited, uncertified, raw data text file transcript that contains a copy of each real-time captioning session via e-mail or download within 48 hours following adjournment of the meeting or conclusion of the real-time captioned event or program.
e. Provide a VTT (Web Video Text Track) and SRT (SubRip Subtitle) that contains each real-time captioning session that is synchronized with the source video file via email or download within 72 hours following adjournment of the meeting or conclusion of the real-time captioned event or program.
f. Provide a system or protocol that allows Palm Beach County departments to submit and manage their captioning request. That system should include, at a minimum, the ability to list the date, start time, title of meeting or event, estimated duration/expected end time of captioning session, iCap connectivity information and completion of transcripts and video text files.
g. Provide the ability to add and remove user access to captioning request and captioning file system.
h. Provide rollup style real-time closed captioning for live meetings, forums, events and Emergency Management briefings.
i. Provide captions that include, at a minimum, the ability to adjust position on screen, number of lines, number of characters displayed on a line, frame rate adjustments and display identity of speakers.
j. Provide the name, e-mail address, office and cellular numbers of an individual designated as the central point of contact to the County that can be reached during regular business hours and on an emergency basis after regular business hours, for the duration of the contract period and must update this information if/when staff changes occur.
k. Perform all work, services, and activities under the contract, as an independent contractor and not an employee, agent or servant of the County. All persons engaged in any of the work or services performed pursuant to the contract shall at all times, and in all places be subject to the successful bidder’s sole direction, supervision, and control.
l. Exercise control over the means and manner in which it and its employees perform the work and in all respects the successful bidder’s relationship of its employees.
m. Guarantee all stenocaptioners assigned for services to the County be qualified stenocaptioners. The stenocaptioner must be able to translate effectively and impartially, using any specialized vocabulary necessary.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 13 May, 2022

Category : Medical Transcription and Others

Country : USA

State : Florida

RFP Expired

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