TRANS-2020 - USA (California) - Real Time Captioning Services - Deadline April 29,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-2020

Government Authority located in California; USA based organization looking for expert vendor for real time captioning services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide real time captioning services
- To deliver real time captioning services to students with hearing impairments as mandated by the American with Disabilities Act
- The preference is for in person real time captioning for in person classes and events. However, it is understood that there will be times in which real time captioning will need to be provided remotely due to staffing issues
- Provide real time captioning services for both language courses (including any foreign language class that is taught) and courses that are taught in English.
- Provide real time captioning services for any campus events that may require such services including Commencement.
- Contractor shall only provide services with personnel who have completed court reporting training and passed a 200 class.
- Contractor will provide their own steno machine, steno translation software and a laptop computer for the student to view the captioned material in real time
- Contractor will provide an edited transcript directly to the student within 24 hours in MS Word.
- The accuracy of all output needs to be at or above 98%.
- Be available within 24 hours of being called. Services are to be requested by emailing, texting or calling Contractor.
- Be able to provide a reliable captioner to a student for the duration of the semester, or as long as they are required
- Captioners should be prompt, respectful of other students, and conduct themselves in a professional manner at all times
- Obtain and pay for parking permits during the performance of this contract, unless other arrangements are made. Parking permits are required by all persons to park on University property.
(2) All the questions must be submitted no later than April 8, 2022
(3) A contract term will be for five years.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Friday, 29 April, 2022

Question Answer Deadline : Friday, 8 April, 2022

Category : Medical Transcription and Others

Country : USA

State : California

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