TRANS-1944 - USA (Virginia) - Transcription API Support Services - Deadline December 14,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1944

Government authority located in Virginia; USA based organization looking for expert vendor for transcription API support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide transcription API support services.
- Requires an automated software solution and process to assist with voice transcription of audio and video files. This capability is required to support approximately 1200 field agents located across the globe on land and at sea.
- Solution shall be browser based.
- Accuracy of transcriptions shall be based on Azure capabilities, and leverage the latest version of the capabilities offered by Microsoft on Azure.
- Translated transcription capabilities shall be available in English, and up to three (3) additional languages available through the Azure capability.
- Transcribed text file shall identify multiple speakers, and will delineate statements made by each – eg. “Speaker 1”, “Speaker 2”, etc.
- Transcribed text file shall include timestamping of dialogue exchanges.
- Solution shall automatically process audio and video files placed in specified Teams Channels, or SPO libraries.
- Teams Channels, or SharePoint libraries shall be configurable by an agency application administrator.
- Solution shall automatically leverage a tool to strip and/or convert the audio component of non-accepted file format(s) into one of the acceptable formats, prior to submission into the transcription API queue. Specifically, solution shall minimally be able to ingest and convert the following file formats: .MOV, .HEVC, .WAV, .MP3, .MP4, .HVEC, .AAC, AC-3, DV Audio, FLAC, Speex, Vorbis, .WMA, .AVI, .MKC, .FLAC .ALAC, .AIFF, .MPEG-4 (M4A).
- Post transcription resulting file shall be created as .txt, with a file name that corresponds with the source file. Eg. myuniquefilename.wav is transcribed and the output file will be named myuniquefilename.txt.
- Solution shall provide basic metric reporting capability.
- Solution shall require support with cyber security workforce certification in order to obtain the elevated privileges necessary to install on the MS Azure IL5 platform.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Tuesday, 14 December, 2021

Category : Medical Transcription and Others, Software, System and Application

Country : USA

State : Virginia

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