TRANS-1896 - USA (Massachusetts) - Transcription Services - Deadline October 28,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1896

Government Authority located in Massachusetts; USA based organization looking for expert vendor for transcription services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide transcription services
- To provide transcription services for real-time captioning of City Council broadcasts and, as needed, certain City Council Committee Meetings or other broadcast events from City Hall
- Captioning services must be provided by a person at all times, not speech recognition or captioning Software
- Services shall be provided from a remote location: the person (s) providing captioning will
listen/watch to the meeting audio/video through an IP based City encoding device which transmits all data to the vendor
- No third-party or outsourcing of captioning shall occur during the life of the contract. Vendor must be able to provide live captioning at a presentation range of at least 200 words per minute and meet a minimum 98% verbatim accuracy
- Captioning services for Council broadcasts are anticipated to be a minimum of 30 and no more than
90, 2 to 6 hour meetings/live broadcasts in a twelve month period
- include accurate captioning services of broadcasted meetings and a spell-checked transcript of the captioned meeting to a text file of the City’s choosing. Transcripts must include the date, time and location of meeting and any other pertinent information, including on-screen banners displayed during the broadcast. Transcripts shall be available by download or email at no charge within 24 hours of broadcast or event,
- The captioning services must also be compatible with the Zoom platform, and the City’s Granicus system
- to provide consultation services regarding technical support of captioning services on an as needed basis and participate in meetings and conferences as requested throughout the contract term.
(2) All the questions must be submitted no later than October 20, 2021.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Thursday, 28 October, 2021

Question Answer Deadline : Wednesday, 20 October, 2021

Category : Medical Transcription and Others, Software, System and Application

Country : USA

State : Massachusetts

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