TRANS-1743 - USA (Georgia) - Electronic and Paper Transcripts Service - Deadline May 7,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1743

Government Authority located in Georgia; USA based organization looking for expert vendor for electronic and paper transcripts service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Paper Transcript processing and delivery, and Electronic Transcript Delivery Services to agency and its 22 technical colleges statewide.
- As a system, agency colleges send an estimated average of 3,000 paper transcripts and 4,500 electronic transcripts on a monthly basis. This would provide a yearly average of 36,000 paper transcripts and 54,000 electronic transcripts.
- The system will need the ability to respond to requests for academic transcripts using the software interface to automate processing to allow students/alumni to order transcripts online in both paper and electronic version.
- In order to ensure customer service to current students and alumni, the system must be available for use 24 hours a day, 365 days each year (except for maintenance schedules published in advance), have the ability to extract, print, mail and electronically send approved academic documents on behalf of the Colleges without assistance from a third party, and without intervention from college personnel unless there is an issue with the student record.
- The system must check orders that have college placed holds a minimum of twice daily, and if the hold has been lifted, process the order without human intervention.
(2) All the questions must be submitted no later than April 20, 2021

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 7 May, 2021

Question Answer Deadline : Tuesday, 20 April, 2021

Category : Medical Transcription and Others

Country : USA

State : Georgia

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