TRANS-1578 - USA (Massachusetts) - Transcription System Services - Deadline August 14,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1578

Government Authority located in Massachusetts; USA based organization looking for expert vendor for transcription system services.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide transcription system services.
- Provide licenses needed for the operation of the Dolbey Fusion Dictaphone Transcription System.
- Provide service and maintenance of the Dolbey Fusion Dictaphone Transcription System.
- Provide annual software license to use the voice and dialup software.
- Provide annual software license of the server operating software.
- Provide service and annual maintenance on the server hardware.
- Provide remote log-in service support 24X7X365.
- Provide system software and safety upgrades.
- Provide telephone support Monday-Friday 8am-5pm, CST; Technical and Clinical Applications.
- Provide emergency repair on equipment when notified of corrective action need by Biomed Representative.
- Include coverage of parts, labor, and travel to complete corrective maintenance.
- Provide Priority parts delivery, including overnight shipment.
- Provide licenses, upgrades and updates for software and Operating Systems (OS).
- Provide database updates.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Onsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 14 August, 2020

Category : Medical Transcription and Others, Software, System and Application

Country : USA

State : Massachusetts

RFP Expired

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