TRANS-1528 - USA (New York) - Student Academic Transcript Transmission Services - Deadline June 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1528

Government Authority located in New York; USA based organization looking for expert vendor for student academic transcript transmission services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide student academic transcript transmission services.
- Ability to automate student transcript order and fulfillment with our Workday SIS.
-Ability to systematically send student transcript orders from service to Workday SIS multiple times a day.
- Ability to systematically receive fulfilled transcript order from Workday SIS multiple times a day.
- Discuss the process flows between these systems along with format of documents.
- Discuss continued vision with Workday.
Ability for student to receive certified e-transcripts.
-Discuss options for students to print transcripts.
- Discuss security around both the data transfer and student receiving transcript
Ability for student to request and receive a separate SUNY General Education Transcript, otherwise known as the SUNY GETA.
Multiple integration options.
-No integration: Discuss options available to implement a short-term method where SUNY Erie Community College receives transcript requests and fulfills them to your service without connecting to our SIS.
- Full integration: transcript fulfillment happens through our SIS.
- Ability to design a customized transcript that complies with our brand elements.
- Strong customer service and support.
- Ability for SUNY Erie to receive data-versions of transcripts for our student application population.
- Discuss if there any benefits from pairing this with student transcript request/printing.
- Discuss how you receive data files from secondary and post-secondary institutions.
- Discuss how you have set this up with Workday SIS.
- For transcripts we receive from other institutions, discuss how you could handle transcripts requests which were mailed to us.
- Discuss how you could handle transcript requests which canot be fulfilled by the institution (i.e. student hold, no student match, etc).
- Discuss your timeframe for full integration along with a time frame to set up an account to fulfill transcript send requests without any SIS integration at all.
- Please include an explanation of how students will pay to have their transcript request fulfilled.
- Discuss your product roadmap for planned improvements.
- Please include approximate timeframes for these improvements to appear in production environments.
- Please indicate if planned improvements are finalized or still being considered or are in-development.
(2) All questions must be submitted no later than June 1, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite

Expiry Date : Monday, 8 June, 2020

Question Answer Deadline : Monday, 1 June, 2020

Category : Medical Transcription and Others

Country : USA

State : New York

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