TRANS-1523 - USA (Kansas) - Case File Dictation and Transcription Solution - Deadline June 4,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1523

Government Authority located in Kansas; USA based organization looking for expert vendor for case file dictation and transcription solution.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide case file dictation and transcription solution
• The vendor would need to supply the city with a server solution to be installed on premise, to include an MS Server 2019 or Windows 10 Server with accompanying hardware and software support. • We require no less than 4 call-in line ports allowing no less than 4 users to dictate at the same time, with accompanying software support. • Application must be customizable to meet current process, as well as future needs to include changes in dial-in metadata collection and prompts. We must also be capable of supporting no less than 400 user profiles for dictating parties. • Transcriptionists will need the capability to pull the audio files up that are on the server to perform the transcription work at separate workstations. Nine transcription users would need a client application installed locally with appropriate playback accessories to include headsets and foot pedals. • Set up must include basic training for transcriptionists and relating administrators, to include playback, modifications in metadata, archiving, creation and maintenance of user profiles. • The timing of implementation, training and startup should be in sync. • Vendor will need to supply a separate pricing response page on the vendor’s letterhead with the following parameters: 1. Dictation Server System, with 4 call in ports (one-time fee to purchase) 2. (9) Transcription Software, to include headset and foot pedal (one-time fee to purchase) 3. Annual software upgrade fees. 4. Yearly maintenance fees (please include annual increase percentage for years 2-5) 5. On-site training/implementation fees 6. Include options for renewing maintenance agreement. 7. Provide a copy of the proposed software license agreement.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 4 June, 2020

Category : Medical Transcription and Others, Software, System and Application

Country : USA

State : Kansas

RFP Expired

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