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ITES-2577 - USA (New Orleans, Louisiana) - Information Technology Services - Deadline April 30,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2577

Government Authority located in New Orleans, Louisiana; USA based organization looking for expert vendor for information technology services.

[A] Budget: Looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide information technology services to the government authority located in New Orleans, LA.
- Initial Assessment – Compile/maintain inventory of all information technology related assets, assess system architecture and current processes, and make recommendations for improved IT system performance,
- Desktop Applications Support - Perform basic support functions including installing PCs, laptops, smartphones, printers, peripherals, and office automation software; diagnosing and correcting desktop application problems, configuring laptops, desktops and smartphones for standard applications, identifying and correcting end user hardware problems, and performing advanced troubleshooting,
- Server Administration Services - Manage computer systems and networks to include complex application, database, messaging, web and other servers and associated hardware, software, communications, operating systems necessary for the quality, security, performance, availability, recoverability, and reliability of the system,
- Network Administration Services – Scope of activity includes all network equipment including switches, firewalls, routers. Primary installation and maintenance of printers, network copiers/scanners, etc. Primary maintenance including regular analysis, routine configuration changes, and installation of patches and upgrades,
- Security – Maintenance of virus detection programs on servers, email and all other agency computers and laptops,
- Strategic Planning – Plan and design services for major system enhancements, including installations and upgrades of new or existing systems,
- Document Management and File Sharing –in need of a document management and file sharing solution that will, initially, manage all documents in the Single Family program, and eventually expand to all programs,
- Website User Interface Design: Clean, professional, modern, clutter-free page design, Effective page layouts for a variety of content types, Consistent web font style and font size,
- Website Navigation: Flat navigation structure, Avoid horizontal scrolling, Home page used to provide quick site overview,
- Content Management System: Robust, flexible CMS tool, Content modules and integration platforms, i.e., News, Social Media, Event Calendar, Videos, Photo Gallery, etc,.
(2) All questions had been submitted on April 7, 2020.

[C] Eligibility:

Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 30 April, 2020

Question Answer Deadline : Tuesday, 7 April, 2020

Category : IT Services (Computer Maintenance and Technical Services), Web Design and Development

Country : USA

State : Louisiana

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