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NET-2725 - USA (Hamilton, Ohio) - Managed Network Services - Deadline March 30,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: NET-2725

Government Authority located in Hamilton, Ohio; USA based organization looking for expert vendor for managed network services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide managed network services includes network, internet, email, application management, infrastructure support, network security, disaster recovery, on site and remote client service, 24/7 system monitoring and response to the government authority located in Hamilton, OH.
- Services shall include, but are not limited to support for all network systems located at the board, scheduled maintenance to all the above including updates, backups and virus protection, new hardware/software/system installation, server migrations/upgrades, support for all printers and printer networks, support for the MDM cellular phone network, support for Kronos, support for Munis, support for meraki, support for interlevel, support for contract database in access, firewall configuration as needed, license and network documentation, network security including spam and virus filtering, staff training sessions as needed on upgrades and security, provide expertise on behalf of the board for external vendors providing software/hardware  solutions, Daily Remote Services; I.T. service provider shall respond to requested maintenance and/or repair calls within two (2) hours when the requested maintenance and/or repair is one  that can be completed from the service provider’s remote site, 7 Days a week On‐call Service I.T. service provider shall ensure that all essential applications  at the board are supported 7 days a week.
- Email Service include Cloud hosted HIPAA compliant email service, email encryption solution to ensure HIPAA compliance when emailing external parties, archival of emails to meet board retention policies, anti‐spam and anti‐virus filtering.
(2) A bidders’ conference will be held on March 10, 2020.
(3) All question must be submitted no later than March 16, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Monday, 30 March, 2020

Pre-proposal Conference Date : Tuesday, 10 March, 2020

Question Answer Deadline : Monday, 16 March, 2020

Category : Networking Services and Supplies

Country : USA

State : Ohio

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