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SW-26299 - USA (New Hampshire) - Computer Aided Dispatch and Records Management System - Deadline August 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-26299

Government authority located in New Hampshire; USA based organization looking for expert vendor for computer aided dispatch and records management system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide computer aided dispatch and records management system.
1. ESRI Geodatabase: ESRI Compatibility and ability to read municipal GIS
information including Arc Portal authentication. The RMS/CAD system must have
the ability to enhance address data with searchable common names or other pertinent
information.
2. SPOTS/NCIC Compatibility
3. Redundancy: In the event of a GIS service outage, the program must seamlessly utilize redundant address data and return to primary address data location upon restoral.
4. Call Taker Capabilities: The system must support event initiation and processing, event updates, address validation, processing duplicate calls for service and setting of event priorities.
5. Dispatch Capabilities: Ability to dispatch units based on AVL proximity, unit status management, call management, supplemental resource tracking, ability to enter notes/cautions/updates and call disposition and ability to dispatch and track units from multiple departments/agencies (police, fire, public works, other jurisdictions).
6. Fire Capabilities: Toning, dispatch apparatus, digital dispatch to mobile, iOS and Android compatibility, ability to interface with NFIRS and EMS reporting software, analytics retrievable for NFRIS and EMS, vehicle tracking.
7. Report Management Capabilities: Training module, pre plans, inspections, fleet maintenance.
8. Automatic Vehicle Tracking Capabilities: Read centralized point location information for all City of Dover vehicles housed in an ESRI feature class driven by ESRI Geo Event server. Ability to share vehicle status with ESRI feature class for situational awareness. Capability to suggest or select unit response based on proximity.
9. Report Management Capabilities: Report entry/edit/approval, report indexing, database inquiry, agency reporting (NIBRS), management reporting, incident reporting, racial profile reporting, payments & accounts, productivity reports, customizable dictionary.
10. Crime Analysis Capabilities: Statistical data, traffic summary, arrests, crime patterns, criminal history, GIS mapping.
11. Master Name Capabilities: Master name index, aliases, name merging, associates, descriptor information, photo history, searchable fields.
12. Data Dissemination Capabilities: Ability to disseminate crime and traffic information, including call for service statistics and crime maps to the public.
13. Document Management/Retention Capabilities: Viewable copies of warrants, restraining orders, trespass letters, permits.
14. Case Management Capabilities: Case initiation, task assignment, progress notation, reports management, prosecution tracking.
15. Customizable Forms: Ability to input forms for letters, administrative reports, motor vehicle crash reports, criminal complaints, affidavits, and other commonly used documents that can be populated by the RMS.
16. Alert Capabilities: Warrant alerts, trespass notifications, cautions, restraining orders, subpoenas, civil processes.
17. Personnel Management: Scheduling, retention of training records, employment history, accrued time (vacation, comp time, sick leave).

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 13 August, 2019

Category : Software, System and Application, CAD/CAM Drafting, GIS Services

Country : USA

State : New Hampshire

RFP Expired

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