TRANS-1329 - USA (California) - Transcription Services - Deadline July 11,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1329

Government Authority located in California; USA based organization looking for expert vendors for transcription services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide off-site transcription services for field services-patrol reports. The City dictates approximately 4800 lines per week for field services-patrol reports which will require transcription. The City may also request transcription of investigative interview tapes.
Consultant shall perform the services as set forth below:
1. Provide and utilize an immediately-available automated service for City staff to initiate
2. Electronically transmit back to City a finished document transcribed in Microsoft Word, singlespaced, 12-point, Courier New font with one-inch margins.
3. Transcribe police reports within thirty-six (36) hours of being dictated, weekends included. Expedited cases must be transcribed with a two-hour turn around.
4. Transcribe investigative interview tapes within five (5) working days. Expedited requests must
be transcribed with a two-day turn around. Include applicable charges for pickup and delivery of tapes.
5. Provide encrypted reports and electronically transmit reports back to the IPD.
6. Provide City-designated staff access to track status of police reports in the transcription process.
7. Provide a twenty-four (24) hour per day contact for issues that may arise.
(2) All question must be submitted no later than June 28, 2019.
(3) The contract term will be for one year.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 11 July, 2019

Question Answer Deadline : Friday, 28 June, 2019

Category : Medical Transcription and Others

Country : USA

State : California

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