TRANS-1318 - USA (Vermont) - Tele-recorder Transcription Services - Deadline July 22,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1318

Government Authority located in Vermont; USA based organization looking for expert vendor for tele-recorder transcription services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide tele-recorder transcription services for twenty-four hours a day; seven (7) days a week toll-free tele recording/transcription services exclusively for the telephone dictation and typing of medical and psychological reports for the Disability Determination Services.
- Maintain a toll-free customer service line to handle questions from dictating sources, at a minimum, this line must be staffed during regular State business hours and equipped with a messaging system all other times. Messages left on the messaging system must be addressed within the first hour of the next State business day (State business day is defined as Monday through Friday, 7:45 am to 4:30 p.m. EST, excluding official State holidays).
- All transmitted reports will be maintained on-site at the state agency for the contract period.
(2) All question must be submitted no later than July 01, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Monday, 22 July, 2019

Question Answer Deadline : Monday, 1 July, 2019

Category : Medical Transcription and Others

Country : USA

State : Vermont

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