TRANS-1310 - USA (Texas) - Electronic Transcription Services - Deadline June 21,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANS-1310

Government Authority located in Texas; USA based organization looking for expert vendor for electronic transcription services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide electronic transcription services to provide a 24/7 on-demand electronic/hardcopy transcript sending service for both current students and alumni of the University.
- Respondent must be able to provide electronic delivery of transcripts, both secure pdf and EDI/SPEEDE
- Respondent must also be able to provide paper copies of the transcript
- Respondent must be able to provide 24/7 online customer service as well as live customer service for students, alumni and university staff.
- Respondent must have the ability to automatically deliver reverse transfer transcripts at the end of each fall and spring semesters.
- Respondent must be able to provide reporting for this function
- Respondent needs to have the ability to put a limit on transcript requests to; 5 transcript per day and no more than 50 per semester
- Respondent will need to be able to provide automated emails stating there is a hold on the student or alumni’s account
- Respondent must have an automated email and text messaging communication system for students and alumni ordering transcripts.
(2) All questions must be submitted no later than June 04, 2019.
(3) Contract period will be for one year.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Friday, 21 June, 2019

Question Answer Deadline : Tuesday, 4 June, 2019

Category : Medical Transcription and Others

Country : USA

State : Texas

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