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TELCOM-0031 - USA (Sioux Falls, South Dakota) - Telecommunications Relay Services - Deadline March 1,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TELCOM-0031

Government authority located in Sioux Falls, South Dakota, USA; based organization looking for expert vendor for telecommunications relay services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide 24 X 7 days telecommunications relay and captioned telephone services for telephone calls to standard telephone users by using the telephone assistance of a calling assistance, access to the telephone network which is functionally equivalent to that provided to those who are not impaired in their ability to use the telephone, allowing choice of carriers for all types of long distance and toll calls, real-time communications in transmission and reception of text and speech, able to place relay calls to and receive calls from other person, allows callers to enter specific information into a profile in order to expedite their call set-up time and ensures confidentiality regarding existence and content of conversations as required by applicable laws and regulations to the government authority located in Sioux Falls, SD.
(2) All questions must be submitted in writing no later than January 25, 2019.
(3) Contract period will be three years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 1 March, 2019

Question Answer Deadline : Friday, 25 January, 2019

Category : Telecommunication Services, Supplies, Components, Accessories or Related Equipments, Call Center and Answering

Country : USA

State : South Dakota

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